CSAT → Revenue Impact

Estimate the revenue upside of improving CSAT: projected repeat-rate lift and incremental monthly revenue in USD.

Customer satisfaction is often treated as “soft”. But even small improvements can move repeat rate (or churn) and create measurable revenue impact.
This calculator provides a simple estimate you can calibrate with your own data.

Model assumptions

We convert CSAT gain into repeat-rate uplift using a simple coefficient (you can tune it).

Use cases

justify tooling (help center, chatbot, QA)
support budget vs growth goals
post-launch impact estimation

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