Contact support
If you cannot find a solution in this documentation, contact our team at [email protected] with:
- Your Shopify store URL.
- Your Shopify theme name.
- A screenshot of the issue.
- The browser and device used.
- The exact step where the issue occurs.
We respond within 24 business hours (Monday–Friday, 9am–6pm GMT+1).
Updated on May 13, 2026