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Widget installation methods

Option

When to use it

What to do

App Embed (recommended)

Shopify OS 2.0 themes — simplest method, no code required

Bot Settings → Widgets → Install widget → enable in App embeds → Save

Script in <head>

All themes, if App Embed is unavailable

Copy the script → Online Store → Themes → Edit code → theme.liquid → paste before </head>

Custom Liquid section

Themes allowing code blocks via the editor

Themes → Customize → add a Custom Liquid section → paste the script → Save

Updated on May 13, 2026