DOCUMENTATION TroubleshootingWidget does not appear
- Check that the script is placed before the </head> tag in theme.liquid (or that App Embed is enabled).
- Make sure the theme is published and that you are testing on the live store, not in preview mode.
- Do a hard refresh (Ctrl+F5 or Cmd+Shift+R) to clear the browser cache.
- Test in private browsing to rule out extensions (Adblock, etc.).
- Make sure you are not using two installation methods simultaneously.
Updated on May 12, 2026 Discover what Meryl can do to your store
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Discover what Meryl can do to
your store
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